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Privacy Policy Overview
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Privacy Policy
Effective Date: February 23, 2026
At Ace Consulting Group, L.L.C., your privacy matters. This Privacy Policy explains how information is handled when you visit healingjourneysapp.com and use the Healing Journeys mobile application.
Healing Journeys was designed with a privacy-first approach. Unlike many apps, the personal information you enter is encrypted and stored locally on your device rather than on our servers. We believe your personal information should remain under your control.
Data Controller
Ace Consulting Group, L.L.C. is the data controller responsible for the information described in this Privacy Policy.
Email: info@healingjourneysapp.com
Website: https://healingjourneysapp.com
Information We Collect
Website
When you visit our website, our hosting provider (IONOS) may automatically collect standard technical information, including:
- IP address
- Browser type and version
- Device and operating system information
- Date and time of your visit
- Pages viewed
- Referring website
- Standard web server logs
If you contact us by email or through a contact form, we collect only the information you voluntarily provide, such as your name, email address, and message.
Mobile App
You may choose to enter information into Healing Journeys, including:
- Journal entries
- Worksheets
- Reflections and notes
- Safety plans
- Assessments
- Other information you choose to save
This information is encrypted and stored locally on your device. We do not transmit your journal entries, worksheets, safety plans, or other personal therapeutic content to our servers.
Why We Collect Information
We use information to:
- Operate and maintain our website
- Respond to inquiries and support requests
- Provide the features of the Healing Journeys app
- Improve reliability and performance
- Protect the security of our website
- Comply with applicable legal obligations
We do not use your personal therapeutic information for advertising or marketing.
How Your Information Is Stored
Healing Journeys was designed so that your personal therapeutic information remains under your control.
Your entries are encrypted and stored locally on your device. We do not maintain cloud databases containing your journal entries, worksheets, safety plans, or other personal therapeutic content.
If you choose to export or share information by email, PDF, printing, cloud storage, or another application, copies created outside the app become subject to the privacy and security practices of those services.
Sharing Information
We do not sell your personal information.
We do not share your personal therapeutic information with third parties.
If analytics, crash reporting, or other third-party services are added in a future version of Healing Journeys, this Privacy Policy will be updated before those services are used.
Cookies
Our website may use cookies or similar technologies that are necessary for website functionality and security.
If additional cookies or analytics technologies are introduced in the future, this Privacy Policy will be updated accordingly.
Data Retention
Website communications are retained only as long as reasonably necessary to respond to inquiries, maintain business records, or comply with legal obligations.
Information entered into the Healing Journeys app remains on your device until you choose to delete it. You may delete individual entries, clear saved encrypted data, or permanently wipe all encrypted data from within the app.
Depending on your device settings, app data may also be included in Apple iCloud, Google Backup, or similar device backup services. We do not control those backup services.
Your Rights and Choices
Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you, or to object to certain processing activities.
Because your personal therapeutic information is stored locally on your device rather than on our servers, we generally cannot access, retrieve, modify, or delete that information for you.
Security
We use reasonable administrative, technical, and organizational safeguards to help protect information under our control.
Within the app, encrypted local storage and device-level security features help protect your information. However, no method of electronic storage or transmission can guarantee absolute security. We encourage you to protect your device with a passcode, biometric authentication, and current operating system updates.
Children's Privacy
Healing Journeys is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date.